Thursday, March 19, 2020

A Message from MindArk Regarding Coronavirus

MindArk is following all Swedish government recommendations and is closely watching how the situation develops. We will take any steps we can to ensure the wellbeing of our employees while at the same time ensuring the availability of Entropia Universe.

Ever since the outbreak was confirmed in Sweden, we have taken precautionary actions to minimize the risk that our employees become exposed, both for the sake of their wellbeing and to ensure that we can continue delivering Entropia Universe during this situation. One of those precautionary measures we have put in place is to encourage any employee that can do their work from home to do so. The vast majority of our employees have been working remotely since then. MindArk has a well developed infrastructure in place that makes this possible without jeopardizing our ability to develop, maintain and deliver Entropia Universe. The ability to remotely perform all important tasks relating to the availability of Entropia Universe is just part of the nature of providing a live service that is for the most part available 24 hours a day, 365 days a year. If it is expected that the COVID-19 outbreak will affect the availability of Entropia Universe, this will be communicated to the user base.

No government mandated shutdown is in place in Sweden at the time of writing, nor are we aware of any such plans.

Thank you all for your concern.

I know it has been a while since I’ve last been able to engage with you here. Although I believe we’ve done a lot of good with Entropia Universe in the last year, one area I still strive to improve significantly is the continuous communication between us, MindArk, and the Entropia Universe community. To this end, we have recently hired a dedicated full-time community manager, who will not just engage with the community here on the forum and on other platforms, but will work to maintain continuous communication between developers and the community in new and creative ways. She will introduce herself to you all shortly.

Be safe and take care.

Henrik Nel
MindArk CEO

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